Big Ted
New Member
- Jun 9, 2026
- 2
- 2
This is not a reflection of the bikes but the company. This is my story.
At the beginning of May i decidied to order my PX Pro from the AmFlow website as there was none available in stores around Australia anywhere and the expected delivery date changes every day to constantly be 6 weeks till delivery (see attached screenshot from today).
2 weeks after I paid AmFlow IN FULL $14000, i managed to find a dealer that managed to get a PX Pro in my size. So I promptly requested a refund via the AmFlow web site and within 30 minutes my order was changed to “Refund Processed”, and the fine print said it could take between 7 and 14 business days. (Which is crap as banks in Australia dont hold onto your money for any reason and I was told IF it was sent it would be in my account by the next business day)
Anyway, I waited the full 14 business days and then the emails started. First AmFlow kept telling me to chase my bank as that’s where the hold up is. Then after another week they finally admitted to an internal glitch that caused the initial refund not to go through.
So for the past 3 weeks AmFlow keep stating that the refund has been made but still nothing in my account.
I have been advised by retail people that the Chinese are terrible to deal with when it comes to money, but I won’t go into those issues.
My issue is I paid $14k for a bike and these bastards won’t give me a refund, so, ironically, I can go and buy an AmFlow.
Be warned, just wait till they are in stock and buy from your local bike shop, although I have heard that with a lot of other brands moving to the Avinox drive system Australia won’t see any bulk new bikes arrive until 2027.
I thought I was doing the smart thing and buying direct like I have done with other high end bikes.
You have been warned.
At the beginning of May i decidied to order my PX Pro from the AmFlow website as there was none available in stores around Australia anywhere and the expected delivery date changes every day to constantly be 6 weeks till delivery (see attached screenshot from today).
2 weeks after I paid AmFlow IN FULL $14000, i managed to find a dealer that managed to get a PX Pro in my size. So I promptly requested a refund via the AmFlow web site and within 30 minutes my order was changed to “Refund Processed”, and the fine print said it could take between 7 and 14 business days. (Which is crap as banks in Australia dont hold onto your money for any reason and I was told IF it was sent it would be in my account by the next business day)
Anyway, I waited the full 14 business days and then the emails started. First AmFlow kept telling me to chase my bank as that’s where the hold up is. Then after another week they finally admitted to an internal glitch that caused the initial refund not to go through.
So for the past 3 weeks AmFlow keep stating that the refund has been made but still nothing in my account.
I have been advised by retail people that the Chinese are terrible to deal with when it comes to money, but I won’t go into those issues.
My issue is I paid $14k for a bike and these bastards won’t give me a refund, so, ironically, I can go and buy an AmFlow.
Be warned, just wait till they are in stock and buy from your local bike shop, although I have heard that with a lot of other brands moving to the Avinox drive system Australia won’t see any bulk new bikes arrive until 2027.
I thought I was doing the smart thing and buying direct like I have done with other high end bikes.
You have been warned.
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