Trip reset

[Screech]

I have the Ergo 4 system on my Explorer E+. I can’t figure out how to reset the trip on the display so after 2 rides, the trip is saying 6 hours for one trip.

Any help, Giant St Albans were not very helpful.

 

[DaveMatthews]

Found this... Not sure if it helps...

How to Reset E-Bike Trip Meter: Step-by-Step Guide for All Major Brands - Jieli Electric

To reset the trip meter on most e-bikes, press and hold the MODE or SET button for 2–5 seconds until the trip distance flashes and resets to 0.0. If that

jieli-electric.com

Giant / Momentum (RideControl GO, RideControl Dash, RideControl App)​

Giant e-bikes use RideControl displays.

Display	Reset Method
<strong>RideControl GO</strong> (single window)	Hold the <strong>MODE</strong> button for 3 seconds. The trip value will reset automatically.
<strong>RideControl Dash</strong> (color, touch)	Tap the trip area, then tap the reset arrow.
<strong>RideControl App</strong> (phone as display)	Open the app, go to “Trip”, tap the gear icon, then “Reset”.

Common problem: On RideControl GO, a short press changes assist level, not menus. Make sure you are on the trip screen (not odometer). Cycle with MODE short taps until you see TRIP, then hold.

 

[Screech]

That unfortunately, only puts it into walk mode

 

[DaveMatthews]

That unfortunately, only puts it into walk mode

Rats... well hopefully someone will chime in with the correct answer.