Trek Rail 7 New Motor Fitted

Davidwylie

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Feb 7, 2020
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Just collected my bike after having a new motor fitted (error 550) Just a bit of useful info ... I Had the 85nm updated software on my old motor version 1.1.0.0 .. This is no longer the latest version, 1.1.2.0 is now the latest 85nm version of Gen4 software.
 
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My Rail 7 recently just ghosted(motor failure without code) I had just over 1500km on it since Aug 2020.When the rep here put in the new motor, same thing no original software was installed, instead a whole new version was added. Makes me wonder if something in the old version caused the failure as I treat my bike better than old girlfriends lol. My rep was also stumped as to why the motor ghosted. He has to send the old one to California for inspection and he said he will inquire the issue and let me know the reason it failed.
 
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