Levo Gen 2 Levo Turbo error display

Will NG

New Member
Jun 20, 2021
12
1
Bristol
Is it time to visit the dealer?

IMG_4523.jpg
 

NULevo

Well-known member
Nov 7, 2019
537
340
Nottingham
Manual says motor error- Try rebooting or checking Mission Control App for more information. Contact your Authorized Specialist Retailer.

Have you tried disconnecting the battery?
 

salko

E*POWAH Elite World Champion
Aug 29, 2019
1,235
835
SLO
No need, just connect the bike to Mission Controll app and check for yourself and update if necessary ...
 

Mikerb

E*POWAH Elite World Champion
May 16, 2019
6,103
4,633
Weymouth
there is no reason for the bike to show a motor error merely because it may not have the latest update! My 2019 Levo Comp has the same software versions as when I bought it.
You need to provide greater context about your fault.
1. Was the bike working OK before the TCU error code came up. I assume it was working when you bought the bike...how long a go was that?
2. If it was working but then developed the error code, what happened to the bike in between those times?
3. What model Levo and what year?
 

salko

E*POWAH Elite World Champion
Aug 29, 2019
1,235
835
SLO
there is no reason for the bike to show a motor error merely because it may not have the latest update!
Yeah, usually there is no specific reason for bugs being in a software also ... I had this same error occasionally and since updating to firmware 7.4.1 in December 2020 fixed this issue. Release notes of this update has a note "Bug fix for incorrectly triggered motor reset error" and I presume this was it, no errors since then ...
 

Will NG

New Member
Jun 20, 2021
12
1
Bristol
Thanks for all your replies, it was riding fine with no issues. The error code came up after I removed the motor to install a new Shimano cassette derailleur and brakes. Its a 2019 bike with a new gen 2 battery. I gather any software updates has to be done by Specialized?
 

salko

E*POWAH Elite World Champion
Aug 29, 2019
1,235
835
SLO
Thanks for all your replies, it was riding fine with no issues. The error code came up after I removed the motor to install a new Shimano cassette derailleur and brakes. Its a 2019 bike with a new gen 2 battery. I gather any software updates has to be done by Specialized?
FYI these tasks can be done without removing the motor...
You can update fw of the motor and TCU by yourself OTA via MC app.
 

Will NG

New Member
Jun 20, 2021
12
1
Bristol
FYI these tasks can be done without removing the motor...
You can update fw of the motor and TCU by yourself OTA via MC app.
Sorry, I also re installed new gear and brake cables. Also tried multiple times not able to connect to TCU via app
 

salko

E*POWAH Elite World Champion
Aug 29, 2019
1,235
835
SLO
Have you also tried connect to the TCU using different smartphone? I persume you are entering correct BT code... If this also doesn't work then you apparently have a problem with TCU and you should visit your dealer anyway ...
 

Canmore TLCC 29

Active member
Jun 16, 2020
142
115
Canmore, AB Canada
Manual says motor error- Try rebooting or checking Mission Control App for more information. Contact your Authorized Specialist Retailer.

Have you tried disconnecting the battery?
I had this error while riding at full power on a hot day. I unplugged the battery on the trail and left it unplugged for 30 seconds and then plugged it back in. The error cleared and didn't come back. I consider it some sort of glitch in the code, or an overheat error. Dunno for sure.
 

Will NG

New Member
Jun 20, 2021
12
1
Bristol
Have you also tried connect to the TCU using different smartphone? I persume you are entering correct BT code... If this also doesn't work then you apparently have a problem with TCU and you should visit your dealer anyway ...
Thanks, appreciate your time.
 

Will NG

New Member
Jun 20, 2021
12
1
Bristol
I had this error while riding at full power on a hot day. I unplugged the battery on the trail and left it unplugged for 30 seconds and then plugged it back in. The error cleared and didn't come back. I consider it some sort of glitch in the code, or an overheat error. Dunno for sure.
Ill give that a go!
Thanks :D
 

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