Hi, just new to this forum and I'm hoping someone may have some experience with my issue.
I have a Giant Reign E+ 1 2020 model with the PWX motor.
I've had a problem with the motor now for about a year with no success in finding the cause.
Starting the ride has no issues until I put some heat into the motor, riding in trail mode 2nd lowest power mode say after 10 mins into the ride, as soon as I free wheel I get a wiring noise and for a second or two it feels like something is not disengaging in the motor, when I pedal there is no issue providing power I only have this issue when moving the cranks and stopping the cranks, when looking down you see the front chain ring still moving half a rotation when you stop pedaling.
I've had my motor serviced and they replaced the Motor crank bearings and cleaned and greased the internals, after this was done the problem went away only to return in 2-3 rides again, I've had the motor looked at again but they say it looks like you need to buy a new motor...
I have a Giant Reign E+ 1 2020 model with the PWX motor.
I've had a problem with the motor now for about a year with no success in finding the cause.
Starting the ride has no issues until I put some heat into the motor, riding in trail mode 2nd lowest power mode say after 10 mins into the ride, as soon as I free wheel I get a wiring noise and for a second or two it feels like something is not disengaging in the motor, when I pedal there is no issue providing power I only have this issue when moving the cranks and stopping the cranks, when looking down you see the front chain ring still moving half a rotation when you stop pedaling.
I've had my motor serviced and they replaced the Motor crank bearings and cleaned and greased the internals, after this was done the problem went away only to return in 2-3 rides again, I've had the motor looked at again but they say it looks like you need to buy a new motor...
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