Gen 4 lockring removal.

ashleydwsmith

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Evening, I have the correct tool to remove the lockring on the gen 4 and I understand I have to undo clockwise, but the whole chain ring spins. It doesn’t lock into place how do I stop it spinning so I can unlock the lockring?
 
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The chainring should not be turning independently of the spindle.
Hold the non-drive side pedal/crank while you loosen the locking.
 
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