Fuel EXe Fuel EXe walk mode malfunction

[Sharkiedog]

When I engage walk mode, ~90% of the time no torque is being delivered to the rear wheel. If I lift the back and engage walk mode, the wheel will spin but when I lower the backend, the wheel will stop rotating immediately. If walk mode is engaged with both wheels on the ground and holding the bars back, the TQ tries to deliver torque by lurching forward but there’s no forward movement even on level ground. In ~10% of the time, it works as expected. There’s no difference in what gear it’s in.

The firmware is current as of today, July 6.

I don’t know if it’s always been like this since I don’t use walk mode.

 

[BlueIn2Red]

I believe you have to start pushing the bike to fully engage walk mode (counter intuitive I know!).

 

[alphapuppy]

I confess I have the same problem in his/her bikes that otherwise behave flawlessly. Whenever I've tried Walk mode it behaves erratically most of the time resulting in zero assist and an eventual motor error. Then after restart same... I kinda gave up on trying to figure out how it is supposed to work but it is certainly as far from intuitive as you can get... Can somebody offer some pointers? I don't think there is necessarily anything wrong with my bikes, but I'm increasingly convinced that walk mode is unusable as it exists today...

 

[John57]

My experience is I put it in walk mode then repress and hold. Let the bike roll back a bit and it engages. However my neighbor’s specialized e-bike’s walk mode, is much easier, press once then press again and it goes.