Error Code 504

Vince L

New Member
Sep 19, 2020
3
2
Los Gatos, CA
This morning when I turned on my Rail 5 I received Error Code 504. Has anyone had this experience and how was it resolved or cleared. Thanks!
 

BrentD

Well-known member
Jun 25, 2020
168
133
New Zealand
I had it on my Rail when it was running the 1.0.2.0 version of the firmware and my bike shop made it go away by updating to 1.0.3.0 as this was a known fault of giving a false positive for motor tampering/hacking/derestricting (504 error).

Subsequently most people will have updated to at least 1.1.0.0 (I think 1.1.2.0 is the latest) for the torque boost and other useful changes.

It's a five minute job for the shop to do.
 

Vince L

New Member
Sep 19, 2020
3
2
Los Gatos, CA
I had it on my Rail when it was running the 1.0.2.0 version of the firmware and my bike shop made it go away by updating to 1.0.3.0 as this was a known fault of giving a false positive for motor tampering/hacking/derestricting (504 error).

Subsequently most people will have updated to at least 1.1.0.0 (I think 1.1.2.0 is the latest) for the torque boost and other useful changes.

It's a five minute job for the shop to do.
Hi,

Thanks for the reply and info! I will stop by my local shop and have them update the firmware.
 

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