Error 680

Wodger63

Member
Apr 18, 2022
19
12
Australia
Long involved story but bare with me on this.
A week ago I'm on a ride and about 25 klms from home I get a puncture, no problem I carry 2 spare tubes.
As luck would have it, both tubes (brand new in box) won't inflate so I had no other choice but to start walking/pushing the bike home.
Yes I could have waited for the GF but I would have froze to death with the wind chill.
I end up pushing the bike (with the power off) around 10 Klms before the GF arrived and gave me a lift home.
All good, next project on the cards was to upgrade the rear brakes, as the brake line is internally routed I needed to pull the battery and battery mount out to gain access.
So fast forward and I have brake line routed, battery mount and battery reinstalled, hit the power button and nothing happens, the display is dead.
I then back track everything I have done, no damaged or crimped wires, so reassemble the bike, finish the install, bleed brakes etc, confident it's not something I have done.
So a bit of googling and it seems possible that the batteries in the Purion display might need replacement, I also discover that there is a battery activation switch accessed from a pin hole on the battery cover.
(this becomes relevant later)
It is suggested using a small allen key you can access this switch and it will activate the battery which in turn activates the display.
I do all this along with replacing the batteries in the display, nothing whatsoever is happening, bike is dead.
I should mention that while I had the battery out I was able to connect to the power plug which the battery connects to when it's in place in the frame, I could then observe what the led lights were doing.
So pushing the power button on the display the led lights would come on the battery for 5-10 secs but the display stayed dead.
Likewise, pushing the power button on the battery through the access hole in the cover, leds would come on for about 5-10 seconds before going out.
Today being the 3rd day of this debacle and I'm convinced I'm doing a trip to the LBS.
So I go out to the garage in what I think is going to be a futile attempt to turn the bike on and F!@K me, it powers on.
The display is working as per usual before ERROR 680 comes on, WTF is this, back to google but there is no error 680 listed on the Bosch web site.
More googling and seems to be a battery issue, more precisely the switch on the battery.
Next step is pull the battery out and remove the cover to identify this switch and see what's going on.
I'm no electrical expert so excuse my terminology if it's not correct, basically it's just a rubber membrane with a small square piece of metal underneath it, when you depress the switch it completes a circuit on 2 copper terminals which are imbedded in the battery case.
So back to before when I accessed the switch through the pin hole with the small allen key, I damaged the switch so it was staying constantly engaged with the terminals.
This was my bad but in my defense, as nothing was happening while I was pushing the switch and there was no real feed back of if I was making contact, I have obviously pushed too hard.
In summary, I removed the small square piece of metal so now the switch is ineffective but in all honestly it is superfluous as unless your display batteries go flat, you never need to use it.
I have reinstalled the cover, fitted the battery back in the bike, it turns on and off, times out and turns its self off after 10 mins with no more error 680 on the display.
What caused the bike to shut down and not be responsive I have no idea, I have emailed Bosch and await a response.
Sorry for the long post but it might help someone out in the future.
 
Aug 17, 2022
18
6
Dijon
Hello

Error 680 is :

0x680001 : Hold down the battery's [On / Off] button

Check the [On / Off] button for damage a tendency to stick.
When the battery is removed, the charge level indicator should
go out after a maximum of 10 seconds
 

amoyguang

New Member
Jun 13, 2023
5
2
UK
Hello. I have exactly the same problem with my ebike. In the winter, i need to use a screw driver to get the battery started by pressing the button on the battery. Now i have error 680. Is Bosch able to help with repairs? Bike shop wouldn't do any repairs. thank you.
 

owenduff

New Member
Jun 13, 2023
5
3
Wirral
Hello I also have the same problem. Took my Scott e ride 950 out before and after a short while the display said ' 680 ERROR '. I am still getting pedal assist but the speed on the display is way off. Only had the bike 2 months so I'm a bit concerned as to why this message is displaying. Only thing I've done to the bike is changed the rear inner tube as I had a flat. Any help would be much appreciate thanks!
 

amoyguang

New Member
Jun 13, 2023
5
2
UK
Hello I also have the same problem. Took my Scott e ride 950 out before and after a short while the display said ' 680 ERROR '. I am still getting pedal assist but the speed on the display is way off. Only had the bike 2 months so I'm a bit concerned as to why this message is displaying. Only thing I've done to the bike is changed the rear inner tube as I had a flat. Any help would be much appreciate thanks!
I would definately go back to dealer and reques a new battery replacement. In my case, the bike is over 4 years old. Bike shop now said that they can't do anything with error code 680 and suggests me to buy a new battery, which is 750 pound|!
 

owenduff

New Member
Jun 13, 2023
5
3
Wirral
Ah okay thanks for the info! I got the bike through the cycle to work scheme so I'll probably have to contact them I think. If I find a solution I'll be sure to update. Thanks again!
 

Wodger63

Member
Apr 18, 2022
19
12
Australia
Hello. I have exactly the same problem with my ebike. In the winter, i need to use a screw driver to get the battery started by pressing the button on the battery. Now i have error 680. Is Bosch able to help with repairs? Bike shop wouldn't do any repairs. thank you.
Like me, I think you might have damaged the switch on the battery.
As in my OP if you remove the battery cover, remove the switch which is just stuck on, it will remove the error and your bike will work fine.
Providing the the batteries in the Purion display are ok, you won't have a problem.
 

amoyguang

New Member
Jun 13, 2023
5
2
UK
Like me, I think you might have damaged the switch on the battery.
As in my OP if you remove the battery cover, remove the switch which is just stuck on, it will remove the error and your bike will work fine.
Providing the the batteries in the Purion display are ok, you won't have a problem.
Thanks a lot. I follwed your instruction and it does seem to get rid of the ERROR 680 problem. Much easier than i thought and it took less than 3 minutes to do the job!

Only doubt is what should i do next time when the battery won't start, like riding in winter or when the bike hit a bump.
 

Wodger63

Member
Apr 18, 2022
19
12
Australia
Thanks a lot. I follwed your instruction and it does seem to get rid of the ERROR 680 problem. Much easier than i thought and it took less than 3 minutes to do the job!

Only doubt is what should i do next time when the battery won't start, like riding in winter or when the bike hit a bump.
I did mine August last year, haven't had a problem since.
Worst thing that could happen is you need to replace the batteries in the purion display.
I have had no problem on my Trek Powerfly with the battery moving or losing connection but if you did, some creative use of some 100 mph gaffer tape would soon sort that out.
 

amoyguang

New Member
Jun 13, 2023
5
2
UK
I did mine August last year, haven't had a problem since.
Worst thing that could happen is you need to replace the batteries in the purion display.
I have had no problem on my Trek Powerfly with the battery moving or losing connection but if you did, some creative use of some 100 mph gaffer tape would soon sort that out.
thanks a lot. I just removed the little metal piece under the switch button yesterday and hopefully no more trouble.

It is a shame that Bosch wouldn't reply to emails on this issue and they don't sell the part (maybe it is too cheap?).
 

owenduff

New Member
Jun 13, 2023
5
3
Wirral
Hi guys, just wanted to say this helped me out a lot as well. On my Scott aspect e ride 950 inside the frame where the battery goes some cables where rubbing up against the switch causing it to be aluminated all the time hence error 680. It's kind of funny because this is the only place I've found information on this problem, even on Bosch's own website error 680 isn't even listed! I haven't removed the switch entirely yet but if it happens again I'm sure that will fix the problem. Thanks again for all the information by the way I wouldn't of been able to fix it otherwise!
 

Wodger63

Member
Apr 18, 2022
19
12
Australia
Hi guys, just wanted to say this helped me out a lot as well. On my Scott aspect e ride 950 inside the frame where the battery goes some cables where rubbing up against the switch causing it to be aluminated all the time hence error 680. It's kind of funny because this is the only place I've found information on this problem, even on Bosch's own website error 680 isn't even listed! I haven't removed the switch entirely yet but if it happens again I'm sure that will fix the problem. Thanks again for all the information by the way I wouldn't of been able to fix it otherwise!
When I first got the 680 error I couldn't find any real information on it either.
So I'm glad now that my experience has helped a couple of people out and possibly more in the future.
Beats buying a new battery as per what amoyguang was told.
 

amoyguang

New Member
Jun 13, 2023
5
2
UK
Here is the picture of the little metal piece under the switch of the battery, just in case people are curious how it looks like.

20230616_073656.jpg
 

owenduff

New Member
Jun 13, 2023
5
3
Wirral
Thanks that's really helpful for other people that might have this problem in the future. Some other info that might help, I took my bike to my local Bosch specialist yesterday and they where able to plug a diagnostic machine in to see if I was up to date on my software. Explained the problem to them and they said that error 680 is a battery on/off problem. They said that the button on these battery's can be very sensitive and any form of contact against it can throw this error code up. According to them Bosch have seemed to ignore this problem as very few people have it and that its only the second time they have seen it. Like me, I'd just make sure that none of the cables that run though the frame are in contact with the on/off button. Hope this helps!
 

Leebeewvu

New Member
Jul 4, 2024
2
0
Malaga
I have the same issue and I didn't bother contacting Bosch because I know some people have had to ship their whole bike with the battery for them to have a look. I peeled back the "Power" button sticker and the little foil piece doesn't seem to be sitting right and now the button doesn't work when stuck to battery so I don't have the error code, but if I peel it back it engages. I have never had to reset the battery, but I believe it can be done from the screen. Is this correct? 🤞
 

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