Breaking spokes on my 2021 Rail 9

[baydoh]

Hi. I've broken two spokes on the rear wheel. Both times I've been riding up a fire road. The bike shop is trying to tell me that this is not uncommon. Surely this should be a warranty job ?

 

[Coolcmsc]

Breaking spokes going up a fire road is not common. Did they say why? Just think about the torque/stress through the rear spokes when a miss-timed naughty gear change is made to rescue a blunder going up a steep bit with maximum assist to your maximum effort....

If they break commonly on fire roads, then what do they say about more stressful moments?

The LBS comment sounds fishy to me. Having said that, when me or a mate busts a spoke, it’s always been traceable to a previous rock strike — just my experience tho’....

 

[baydoh]

I actually just got my bike back yesterday from the Trek shop. They have replaced the spoke and said if it happens again they will replace the wheel!

 

[Marley]

Sounds like they're take care of you.
I've bent derailleur hangers that shoved the derailleur itself into spokes and skidded to a stop and still not break spokes.

What your experiencing is not normal.