Avinox Error: "Bike already paired with other account" (Deleted Account)

[ElTel]

1st post here and it's a newbie numpty post!

So got my new Megamo Reason AL05 - Promptly added the Avinox app, and entered my email address, set up the app and general bike settings, etc.
It then dawned on me that I had entered my old googlemail email and not my gmail email, so I thought ok I'll just delete the old one and I'll add my new one instead. Only way I could do that was to delete the avinox account associated with the googlemail account.
Anyway, long story short - I've blocked myself out of using a fresh account on the bike because Avinox deleted the old account with the old email, and I hadn't un-paired that account from the app & bike, so can't pair the new account with the bike. Anyone done anything similar and what was the solution or outcome?

 

[Roundbadge]

1st post here and it's a newbie numpty post!

So got my new Megamo Reason AL05 - Promptly added the Avinox app, and entered my email address, set up the app and general bike settings, etc.
It then dawned on me that I had entered my old googlemail email and not my gmail email, so I thought ok I'll just delete the old one and I'll add my new one instead. Only way I could do that was to delete the avinox account associated with the googlemail account.
Anyway, long story short - I've blocked myself out of using a fresh account on the bike because Avinox deleted the old account with the old email, and I hadn't un-paired that account from the app & bike, so can't pair the new account with the bike. Anyone done anything similar and what was the solution or outcome?

My brand new Crestline M2s team edition came two weeks ago.
Turns out It’s paired to an unknown account in Switzerland and past 12 days trying get a fix from Avinox.the issue got passed around between different people so meantime I Rode in demo mode (past week) limited to 15mph for some reason…while waiting for a fix.
today mid ride at the bike park the motor shut off.
Now I’m completely locked out and without being able to pair my account the motor is shut down.unridable.
Crestline boss awesome Troydon has been trying hard to get it resolved but
12 days later The Avinox people haven’t landed on a solution.
Bike:amazing..
Avinox service: so far disappointing.