Amflow PX: “Unofficial Battery” notification

Loamranger

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Asking a question on behalf of a friend who bought PX direct from Amflow:

Has anyone else experienced having a “Unofficial Battery” notification appear? The bike is new, just out of the box and never riden.

Amflow customer service sent him a update but unfortunately this hasn’t solved the issue.

Any experiences and possible suggestions would be appreciated.

I have been told this appears to be an issue with some Crestline/Avinox bikes as well.
 
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Use the data cable provided and hook up to the bike with a laptop. The bike will show up as an additional device. Download the data log and send it to Avinox. This allows them to see what the actual problem is so they can better help.
 
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