2022 Trance charger cover broken

[LTJ67]

Anybody else break the charger cover? Mine snapped at the pivot bolt when pulling the cover out and to rotate. I tried the local bike shop and currently trying to contact giant to get a replacement. It doesn't appear this is a dealer stocked item which is really dumb. I created a solid model of it and will print it for fit check. I may have it machined out of aluminum to have much sturdier design. Anybody else interested in something like this?

 

[op2097]

If it's the same as the 2021 trance then yes. I've just broke mine after 4 months use. But rubbish really. I found a new one on "giant spares" £4.

 

[LTJ67]

If it's the same as the 2021 trance then yes. I've just broke mine after 4 months use. But rubbish really. I found a new one on "giant spares" £4.

Do you happen to have the website? Here in the USA I'm not finding the part. I'm finding the local dealers don't stock or have parts for giant specific parts, which is really dumb. Only place I found this part is from an australian shop which does not ship to the USA.

 

[op2097]

Giant Cover Cap Arc for on Board Charge Cable/Discharge Cable, 527-HDC000-10

Giant Cover Cap Arc for on Board Charge Cable/Discharge Cable, 527-HDC000-10, Price: £3.99. EB parts COVER CAP ARC FOR ON BOARD CHARGE CABLE/DISCHARGE CAB

www.giantbikespares.com

Not sure what the little locking clip is in the picture though

 

[LTJ67]

Giant Cover Cap Arc for on Board Charge Cable/Discharge Cable, 527-HDC000-10

Giant Cover Cap Arc for on Board Charge Cable/Discharge Cable, 527-HDC000-10, Price: £3.99. EB parts COVER CAP ARC FOR ON BOARD CHARGE CABLE/DISCHARGE CAB

www.giantbikespares.com

Not sure what the little locking clip is in the picture though

Thank you! The clip is an "e-ring". Not sure what it would be used for, other than maybe to keep the screw attached if the cover is removed.

 

[LJR69]

I've had this exact same issue with my Reign E+

 

[op2097]

Mine came the other day. Fits perfectly. I'll buy a spare one at that price.

 

[LJR69]

This thread reminded me to message my LBS where I purchased the bike from (thanks). They're sending me a free replacement