Yes. That drop to 79% mirrors mine very closely.
And why do we keep seeing this "79%" figure popping up so often?
I talked to my LBS. I told them to submit the claim to Santa Cruz for the motor and battery, (and possibly the charger).
I came back to the shop today.
The battery was fully charged using their charger (no surprise, my charger might have done the same).
I took it out for a ride around their shop to see if I could get it to throw another e010 error code.
Their hope was that since they had updated the software...
14/.60 = 25 mile range.
Your vertical is about half again more than my typical rides.
So, Yours is similar to mine, but I used my “Eco-Minus-Minus” 15NM reduced power setting.
Santa Cruz Heckler.
New February 2020
Bike is now in the shop getting “diagnosed” and on the charger. So I don’t have the model numbers handy.
504 WH battery
Probably the slow charger
Info via STunlocler (which I have used since March of 2020):
62 cycles
79% Battery Health.
Getting about...