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https://www.emtbforums.com/threads/2020-sram-guide-re-spares-50-hartley-da38bt.32605/#post-455475 :-)

Yes several have had warranty batteries. Mine was tested on the specialized battery testing rig thing, and it passed. I had the 3rd flashing light symptom too. It would randomly not turn on, it never failed once on though. Issue went away after a new warranty battery . I don't see how...

They must have removed them on the SL to save 0.0000001g weight. you could remove the shock, and rotate the rear triangle to see if it frees off, most of the friction seemed to come from where it comes out of the main frame/motor area and into the chain stay.

are you aware there are cable clips under the shock that needs to be removed or at least loosened?

I put an Ohlins TTX on after my 3rd air shock failure. This was pretty much my experience too. Makes the back end feel track the ground more closely.

For £57 I don't think its worth your time to mess about with. Just buy a new one and put it down to experience. Note that not all shops charge for warranty work like that. I've had loads and paid no claim charges.

mine went for months getting noisier and noisier. Got a warranty replacement in the end but this one never actually failed

the seat collar needs to be the exact torque, more or less and you get problems. 6.2Nm IIRC You also need to make sure the cable connector on the bottom of the post isn't getting caught on all the cables down there. Seat post needs lifting slightly from the bottom position to give it...

Have you removed the shock and undone the cable clips beneath it? you won't get far without doing that. Also I'd suggest use the old hose to pull the new one through by connecting them together.

Continuing this, Berkshire cycles looked at this for me. They recommended this Head Doctor - Head Doctor star nut replacement which looks as if it will now never move. This was fitted but I havent ridden enough to know if its fixed it yet.

Found this https://www.balfesbikes.co.uk/bikes/electric-bikes/specialized-turbo-levo-alloy-full-suspension-electric-mountain-bike-2024-in-limestoneblack__50895 They have other 2024 Levo models too

I've never understood how these bearings are sealed etc against the elements etc, max this that and the other, then they leave a notch which presumably just lets muddy water flood in. does anyone know if any of these bearings from other manufacturers come without that notch?

I have about the same amount of movement. No real main source of it, but if it was completely immobile presumably the linkage wouldn't work at all! I recently bought enduro max bearings and they look like yours in the plastic sachets, and with the notch. Mine came direct from Wych Bearings...

the crank bolts feel like they are tightening but its the self extractor mechanism. Just keep going slowly with a well fitting tool and it will release.

I don't think its the bike shop's decision. They said Spesh take longer to approve warranty claims now, up to 2 weeks, previously it was the same day. Of course if all drive has been lost, its an obvious warranty failure. Just noise is a bit more complicated presumably. The other option is...

Were they for noise, or complete failure?

My Levo 2020 motor seems to be getting louder and louder. It seems worse once I've been riding for a while, seems quieter when cold. There is also an assistance pulsing behaviour, when the left leg is on the downstroke the motor gives a little more assistance for quarter of a crank...

depends on the hub you have. I am using hope, a new freehub body + bearings is almost the same price as just the bearings! I'd google roval / specialized freehub body and see what you find. The manual might also have part numbers. Check your wheel bearings too.

Is the cassette nut tight? you need a cassette tool to check it. 40nm torque I think. If not you need to take the cassette off, pop the freehub off, and see whats worn or broken.

have you serviced the existing fork recently?