Small claims was suffient. Very easy to navigate the forms and submit. Cost me £110, good thing is that you clain in your local court so if it goes to court the defendant has to have representation in your court.. Cost to them are far higher and should result in a settlement
Hi there, I too had a nightmare with the fantic and in particular the bike shop where I bought the bike.. DAMIAN harris Cycles refused to accept any responsibility. I went through a new motor, 3 power cables, bofore I eventually stripped the bike down dried the motor and coated the electrics...
Fully agree, lockdown is an excuse that is given out readily by bike shops at the moment, in the same breath they also say how busy they are and business is booming, customer service is only customer service when your bike goes wrong and they are happy and polite in dealing then rectifying your...
It really is up to you, but it is an indication of the customer service from the bike shop, if they aren't too bothered about this then imagine how difficult it will be to pop a claim in against the warranty on motor or any other mechanicals - I would send it back, if they didn't accept then...
All, having been the owner of Emtbs for the past 2 years, thought I would those out who are thinking abut buying an ebike and what you should consider and know when buying.
1. Buy as local as you can and build up a good rapport with the local biek shop - this might mean paying a couple of quid...
Fantic integra xf 180 - Brose motor 4 months old with 650 miles, suspected water ingress and blown pcb, bike now sent off for repair - assuming it will be a warranty job but you never know - I am sure they will try everything to wriggle out of it....very quick to take your cahs but not as quick...
If they are on shitty shopping bikes and drinking the chances of them catching you on the ebike are nil, I wouldn't be worrying about it, just continue riding ?