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    Levo Gen 3 Is my Levo loud?

    Hello, my new levo does the same noise since the first climb. I recorded a video and asked the shop about that. They rode the bike and said this sound was normal, they also sent the video to Specialized who confirmed it is ok. The shop told me that the carbon frame is noiser than alloy. The...
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    Reign 2022/2023 realistic weights?

    Hello Nobrks, What you have done is an amazing job, I really like it ! Saving so much weight in this part of the bike is something really important. Since the beginning I found the weight of the battery terrible on my bike. Coming from a Full-E to a Trance-E I have seen the huge weight...
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    Does anyone have the wiring diagram and part list for a 21 Trance?

    This box is the smart gateway which is located near the motor. Look at this thread post #19 (thanks DrStupid)
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    Trance X E+ 2022

    Weight of the bike with a carbon frame : 24.250kg ? That’s quite heavy...
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    Is it possible to repair a Giant Battery?

    I don't think that the BMS is interchangeable between 500 and 625Wh because they don't have same amount of cells inside. Did you ask a Giant shop if they can send it to their service center for repair ? They do it for motors why not for batteries too ?
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    Is it possible to repair a Giant Battery?

    Hi, there is a company in France who repairs batteries (Vente et réparation de batterie de vélo électrique) but I don't know if they can do anything on our batteries. Maybe you can ask them ? So far I don't remember someone who opened the battery to check what is inside...
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    Reign E+ 2022

    New Syncdrive Pro motor 85nm 400%, 740Wh battery only for E+0.
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    2020 Trance e+ pro Rear Hanger

    Hi, this one is the direct mount hanger. It is specific for 11 speed shimano derailleur. If you have a 12 speed derailleur then it is the standard hanger that you need. Something like that : hanger
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    RideControl Evo on Full E+1 Pro Problems

    Hi, as far as I remember I used one of the first releases of the app on my old '17 Full-E. With it I was just able to check battery health and nothing more. The app was clearly not designed for this generation of bike so nothing to expect from it...
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    Speed sensor where from ?

    I bought one for my old full-e at my Giant lbs. It was an official Giant part with the Giant sticker just stuck above a yamaha p/n sticker. The price was more expensive than the original yamaha part but a magnet (useless for me) was provided with it.
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    Is your motor getting nosier over time ?

    That's good to know. Could you please post some pictures of the operation on your motor and give the ref numbers of the bearing ? That would be very useful I think... Thanks
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    DIY battery upgrade with 18650 cells

    On Giant website it is written that 500Wh Energypak are made of 40 cells type 18650. Those cells must be 3400mAh because if we do the calculation : 3.6V x 3400mAh x 40 = 489Wh. To get the 625Wh battery Giant added 10 cells to its energypak (3.6V x 3400mAh x 50 = 612Wh). I read somewhere that to...
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    Rear mech hangers where from

    I bought one spare for my bike last week, it was available at my Giant Store for 20 euros. looks like that (not 100% sure it is that one) : Giant MY17 Anthem / Trance / Pique / Hail Rear Derailleur Hanger - Shimano/SRAM traditional mount (380000022)
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    Ride control plus on 2019 trance ?

    Did you upgrade your RideControl One remote on your 2019' Trance ? If not then the RideControl Plus won't connect on your bike. (you can see if the ANT+ logo is written or not on it, only MY20 RideControl One is ANT+)
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    Syncdrive pro 2020-2021 motor (pw-x2) on fathom e+ pro 2019 (pw-x)

    Sorry Kuri, I don't know where to find one. I would tell you to look for a broken bike sold for parts, but not easy to find... One terrible thing with Giant is that they are the biggest manufacturer in the world but we can't find any drawings of e-bikes with spare parts ref numbers like we can...
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    Syncdrive pro 2020-2021 motor (pw-x2) on fathom e+ pro 2019 (pw-x)

    I don't agree with you : whatever the position of the magnet is on the spoke (or on the brake disc) it will not change the bike speed reading. When the wheel does one rotation, the magnet does also one rotation, so no difference. You are confusing between linear speed of the magnet (depending on...
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    New test bike: 2021 Giant Trance E

    Are you thinking about replacing it by something lighter ? And what about the whole bike, did you check how much it weights ?
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    battery extender issues with www.extenderbattery.com

    Hi, 36V is the nominal voltage for the battery but the real value is between 42V (when fully charged) and 29V (when empty). If you measure 43V on the extender it means that it is fully charged. It is better to connect the extender to the battery when they are both fully charged so they will...
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    New RideControl App

    Read somewhere that the custom settings will remain stored now with this update.
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