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No, that info is for Momentun Cito: Cito E+ | Momentum Bikes US that bike use 780wh battery 48v As far as I know, the new Trance will come with 840Wh

Correct, new motor doesn't need any activation to work and turn on. Maybe that motor was damaged, or it get damaged during installation? Just to confirm, can you test that new motor in your friends bike?

aah ok, now I understand...I was thinking there was an issue and you decided to buy a new motor as solution. In that case is very clear that the new motor has a problem. Was that motor brand new or it has some use? No, is not needed to pair or to activate when you install a new motor. It will...

My E + 1 is 22.9kg with flat pedals. I got several upgrades, carbon wheels, carbon cranks, carbon sadle, X0 AXS groupset.... The TRP brakes will stay, they work axesome. As you said, this bike geometry and system is very good, coming fron Trance Elite, this bike is like a mini downhill bike...

Well… I bet it’s very unlikely that the new motor unit also has a problem, since it’s new. So, I guess the issue is coming from another component. Can you explain what the problem is exactly? I mean, does the bike provide assistance at least for a few meters? Does it assist at very low power...

is not needed to pair or activate the new motor, just calibration for proper assist but it won't make an error if you dont calibrate. If even with a new motor unit the app show there is an error probably there is an issue with cable/connector or the issue is in the smart-gateway. A good Giant...

Pretty sure it was 6A error...Giant dealer can reset the error quite easy

how they check the battery? just remove the junction box, take the battery and any Giant retailer can check just the battery via ServiceTool using the OBD and the proper adaptor for that battery. Before that, check if there is any type of corrosion on that conexion between battery and junction...

power delivered = power consumption If a motor output is 800w then a 800wh battery will last 1 hour.

the new E-system 2.0 can work on 36v and 48v systems. 48v system will be only for high performance bikes as the new Reign, future Trance, etc. New Stance or Explore can work with old integrated energy packs...500, 625 or 800wh. These two bikes use the new e-system 2.0, same as Reign. Talon...

That connector is managed by the Giant system, so you will need to assign a button on the RideControl Ergo 3 to turn the light on and off. Alternatively, you can add a second RC Ergo 3 and assign that function to it. However, I believe the factory setting is configured so that the light turns on...

The 2026 models are already out. Only the new Stance E+ will be released in the first quarter of the year. The new Trance E+ will be a 2027 model; nothing is expected before July or August at earliest.

Nice rig...what's the weight and size??

check also the charge port on the bike...that cable could be damaged also...but first update everyhting. 👍🏻

Sorry, but everything you said is incorrect. The item number is the same as the motor installed on my wife’s Trance X just four months ago. I know this because it matches the item number on the workshop note from our dealer. Pro 2 motors and Yamaha PW-X3 have side connections, not top...

First, ask your dealer to check if there is an update available for the battery firmware and the bike firmware. Once everything is updated, it should charge correctly. If the problem continues after that, ask your dealer to replace the cable from the battery to the motor. Everyone I’ve heard of...

yes, new features are implemented: E-lock, and bike tracking by IOS find my. Motor tune adjust is the same as previous version: Assist %, torque and launch control. overrun not possible to set-up. For this bike you can also set the fields and screens for bike display Ride Control Lux, and set...

check if there is the option to set the function for each button. E-shift or somethink like this. Or maybe it is a Shimano issue and you should check it with e-tube.

Asked ChatGPT, it says that 840wh battery is around 12% longer than the other one by compare both photos.