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  1. J

    Pawl drive nut ring tool

    Hi does any one know what is the correct tool to remove the ring nut on a Fathom e, it has 32 teeth,bought one which was to small, diameter is 32mm.I cant find one anywhere they all seem to be 24 teeth and 25mm Thanks
  2. J

    Battery health

    Hi all just checked the battery health after the latest update and the app says 90% after 70 charge cycles .My Fathom is coming up to 4 years old.Is this still quite good as to be Honest it was around 92% 2 years ago
  3. J

    Fathom 2019 E pro freehub

    Hi Had problems with this running rough and have taken it apart to clean and the spring clip for the pawls is very week and looks like the end has broken.Can I get a service kit for this or a direct replacement part no. on the hub is MO201805000349. Is there any other make I could fit instead...
  4. J

    Damage to rear fork arm

    Hi does any one know how the hell this is happening especially on the top looks like the chain is scraping in to the arm badly.The chain has not come off at all.
  5. J

    Battery depletion

    Hi Any one else found out that when the red light comes on the ride control due to the battery almost discharged a mile later it cuts all power, yet when I pluged the charger in there is still 11% of battery left ,normal or not ?
  6. J

    New chain ring

    Hi I am going to replace all the drive chain on my Fathom E+ pro 11 speed soon as the chain has reached .75 wear and do get a bit of skipping on the small cog.At present it has the Praxis Wavetm 36T Cold Forged 4130 which is still OK but would like to replace with a 38 tooth. What is a good...
  7. J

    Hi From Hampshire UK

    Hi everyone ,I have just got my first electric bike 6 weeks ago a Giant Fathom E+1 pro and loving it ,Just being held back by all the rain at the moment. Looking forward to reading through the forums and learning new stuff and meeting people
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