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The motor clutch works on a mechanical principle; essentially, it is a one-way freewheel bearing. So there isn’t really much that can go wrong with it. I’m not an electrician, but I was told that oxidation of the connector was causing micro power or communication dropouts during vibrations, and...

The connection was oxidized due to water ingress; it wasn't loose. The fix was just cleaning it, spraying the connectors with electronic contact cleaner, and reseating them

It will depend on the technical proficiency of each individual and the specific make and model of the bike. On my SC Vala, the motor must be removed to access the battery.

Further testing was conducted today. On the trail sections where the motor issue previously occurred, everything is now functioning properly. According to the service technician, it was a contact issue with the motor cable on the battery side. Make sure to check your connectors!

As I wrote earlier, I had the exact same motor issues as han_slomo, and my motor was making the same noises as Rob209's. I finally took the bike to the shop, where they diagnosed an oxidation issue on the connector between the battery and the motor. Water must have gotten in there somehow. I’ve...

Everything works for me. I’m on the current Flow app and Garmin firmware 31.23 beta. I did the pairing simultaneously. On the Garmin Edge, I added new sensors → eBike → and there was a new item Bosch Smart System. I confirmed it and let the search run. Then I went into the Flow app → Components...

I’m having the same issue on my SC Vala. Currently at 2,100 km. The problem occurs after a hard landing or riding through very rough terrain. The first pedal stroke afterwards provides no assistance and is accompanied by a loud noise and a kickback into the pedals. Twice now, I’ve gotten error...