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I did approach Bosch directly and they got back to me initially. When things went quiet and I approached them again, they pointed me to the LBS. I haven't approached SCOTT yet. Thanks! Also, I have not been able to record the noise properly...any tips on how to do that? I end up with a lot of...

Yep, my thinking too. All of those were checked out by the LBS on guidance from Bosch. I also checked out cables inside the frame and those were all snug (no rattles). The shock is a Fox, but it is a Fox Nude eRide which I don't think is prone to rattle (like the Fox Float X??)

Well, after spending more time reading through many of the comments on this forum about Bosch rattles, it sounds like my rattle is consistent with many others' experience, including Rob's. So I think I may just have answered my own question... Looks like the bottom line (which is also where...

I got a Scott Patron e-Ride 900 late last year from LBS here in the US and have since done about 300 miles with it, of which 100 was with assist off and the remainder mostly in e-MTB mode. After about 200 miles, the Bosch motor started developing a rattle when going downhill. That continued to...