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I have the same issue, awaiting a reply from the bike shop who have contacted Hybike for me , I thought these bikes were the best,not according to the problems am reading on the forums, the motors apparently had the wrong software loaded at factory but no re call from Haibike ????

Hi all last year I bought a hardnine Haibike , with it I pull a trailer with two small dogs mainly on the flat with occasional hills. As my fitness has improved I found myself hitting the 16mph restriction on it quite quickly , which is annoying. So in my wisdom I decided to buy a chip. After...

Hi all just a quick hello, hope all safe and well 👍