"Sort of". It will have to be something so good that I just can't pass up lol. It takes alot for me to hold a grudge. I have a forgive and forget mentality. Always have. Life is too short :)
Well here's a little update.
I ended up getting an email from Trustpilot in regards to leaving a review/feedback on this purchase. Naturally, I didn't give them a glowing review. It was maybe a day later that I received another email from Canyon stating that after reviewing my case further...
What you are saying seems to coincide with what I've read elsewhere. That if you can limit the charge %, then it should be utilized. My Surface tablet has a setting which stops charging at 50%, my laptop cuts out at 80% and my Samsung phone stops at 85%. All of which I take advantage of. It's...
Thats about a kilometer or a bit more. Doesn't sound like alot really. Too bad there wasn't a higher capacity battery option. Guess a second battery is a must. But I'm going to try the trails out in my area first before I get another. Just to see what I get. The thought of backpacking a spare...
Good to know. Would you happen to know what kind of range I would be looking at for a 504 Wh battery? I know it depends alot on the total weight, size of tires, what mode you use etc, but I am thinking of only using eco mode for the majority of my rides and cranking it up on the climbs as that...
Ya I'm so happy, relieved and kinda bummed that I broke something already. But I can't wait to try it out. The weather in southern Ontario Canada is really crappy right now. Rainy and temp is only 4 C. Hopefully soon :)
Ya I'm glad this battery works. I might get a second one as a backup/longer rides. My plan is to store them around 50% charge when not in use and only charge them fully the night before I'm going out. This should extend battery life, no? As for my luck, not sure why this bike is giving me grief lol.
Well, good news. New battery arrived this morning and popped it in and everything appears to be working as it should. Linked it up to the e-tube app and performed some updates as well. But... I plugged it in to charge and was messing with the bike not realizing that the crank arms were applying...
I can still return it but I'm already knee deep in the crap lol. Why not dive right in? Joking aside, I should be ok without warranty. The only thing that would be concerning would be any frame issues but I have an uncle that welds for a living and he would have no issues tackling any problem I...
So mastercard is saying I'm screwed because Canyon is willing to offer me a full refund on the product. The duties and taxes are a separate entity and does not reflect on them. So let that be a lesson I guess. NEVER buy from Canyon again! Should have just bought the Commencal Meta Power like I...
I hope its that easy and I hope I get some sort of resolution with mastercard. To be fair, this wasn't my mistake and I shouldn't have to jump through all these hoops just because Canyon messed up. Everything from taking the bike back apart, boxing it back up and having to deal with the return...
Yes, i used mastercard, therefore I have to call them. They transferred me over to the dispute department. I've never had to file a claim but I imagine I will have to send them a copy of my invoice ( it clearly states on my invoice as "complete e-bike" not an "e-bike without battery". They will...
An absolute drama filled roller coaster. After multiple emails telling them that I was unhappy with their decision, I also suggested that maybe they could compensate me for the price of a battery, I could buy one and they reimburse me, or they could find a Canadian supplier, buy it and have it...
I called Commencal who had the battery listed on their website. I asked them if they could confirm the measurement of the 8035a battery they sold before I ordered another one that ended up not fitting and they told me it was 35 cm. Bam! Winner winner chicken dinner. Already placed the order and...
Hasn't been a pleasant experience to say the least. But I think I may have found the right one. The "A" on the end has me a bit concerned. At least its not an "L". But I found it on the Commencal site in Canada and now I am wondering if this battery is specific only to Commencal ebikes. Guess...