Firmware update - update:
I picked up my Shuttle SL yesterday after the firmware was updated and after one ride last night it seems to have resolved the random sleep mode issues and the mph is now limited to 20 as it should be. I'll do a longer ride today and post an update here if anything...
I talked to HQ and It's probably a bushing issue in the Fuzua motor. I would talk to your dealer, let the know this bushing is not supposed to have any play (allowing flex). That can cause the creaking sound when you pedal.
Great news to wake up to! I'm anxious to ride mine on Monday when I get it back from HQ. I'll post my results here also. Do let us know if anything unexpected pops up in your ride tonight. Thanks @eddiemac47
Yep! Sorry I didn't word my update well, but the bike is supposed to be faster per HQ testing (only a couple hours of testing). What we find in the field is what matters though.
UPDATE: My Shuttle SL firmware has been updated! I haven't had a chance to test it yet, but HQ said it should fix the sleep mode and the mph cut off issues. Maybe check with your dealers and see if they have the update yet? I'll share the results of test rides next week. Please do the same...
I spent a couple hours at the headquarters yesterday, and so far, nothing new other than the "expected" firmware update to fix these issues is still Friday 10/7. So hopefully there is an announcement this Friday. I confirmed the same information with Fazua Support as well. Fingers crossed!
I'm going through the same issues here, first couple rides and it went into sleep mode. I'm going to Pivot HQ tomorrow and will update here with any news that's helpful for others.
Hey guys, great to meet you and be on the forum. I've been riding Specialized Epic Evo (selling it) and just picked up my Pivot Shuttle SL on Saturday. Cheers