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Not sure what your consumer rights are in your country but here in New Zealand I’d be getting my money back or be asking for a new replacement bike. Your purchase (bike) as to be fit for use, it’s also your dealers problem to sort for you not for you to deal with Giant directly. Good luck

Quick lap of the Deans Bank track in Wanaka, South Island, New Zealand ?? Magic day!!

You need to post a pic of the new bike mate ?

It’s a large ??

Thanks guys, i appreciate the advice. It’s quite well looked after and I’ve serviced it for him quite regularly (used to work in a bike shop) I’m quite new to the whole emtb thing and am learning a lot with thanks to this forum! I’ll let you know how we get on ??

Hello, my dads wanting to sell his emtb (he’s buying a new one) but not sure how much to ask for it. I have no idea what it’s worth so I’d thought id ask the experts. He said it’s a 2014, not sure of the Km’s but I’ll find out. It hasn’t had a hard life as he’s 70. Any help would be greatly...

I fricken love this bike!! Day 3 of owning it and I couldn’t be happier!

New bike day!! Picked up the new Trance and took it for a blast around some sweet single track! Changed the seat to my usual specialized one, put a slightly longer stem for my setup and put the tan wall tires on as I’m still a kid from the 90’s! It rode amazingly and I loved every minute! ❤️❤️

I’m keen to see what other giant riders are using too

One of the problems I thought of is that your overall rider weight would increase with a large backpack (one or two nights worth of food and clothes, sleeping bag, spare battery etc) which would affect your estimated range. In saying that the first day is mostly climbing (30km) and the second...

It’s a store in Christchurch New Zealand called Chain Reaction Cycles ???

Thanks for all the fantastic and very informative advice guys. I’ve bitten the bullet and ordered the trance in XL. One thing I’ve learnt in the past few months is that there isn’t a perfect emtb yet, or at least not one that everyone can agree on. It seems all emtb have good points and bad...

Hey mate, I rode the old ghost road over New Years with my family and it was fantastic! My wife and I plus my 9 year old son and 13 year old daughter and nana and her partner. We all rode normal mtb’s but I was wondering if it would be possible to get an ebike through it. The skyline steps would...

Nice work, I’ll post some pics when I pick up my new trance on Friday. You might get more followers if you remove Australia from the title and just make it a general page for Giant ebikers world wide? Just my two cents ??

So I tested the Giant Trance E today and I loved it. I was thinking I’d need a Large (187cm) but it felt to cramped so luckily there was a customers XL in the shop and that felt almost spot on. I’d want a slightly longer stem though but that’s an easy fix. It rode really well and the motor I...

Cheers guys, spoke to a few bike shop guys and never really got a straight answer which to be fair they were honest about but are unsure about what “could” happen? 60 mile commute each day?! That’s committed right there!

The Levo page is quite popular, we need to sort a Trance E page

Just wondering if there’s a Giant Ebike Facebook page? Can’t see one but I could have missed it.

Yeah that’s what I was thinking. Might even get them to lace a hope hub to the original rim before it even leaves the shop. Too much homework on any brand and your bound to find issues.