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If I remember correctly the shop that changed the motor for me said it cost approx £650. Hopefully the warranty will cover it for you.

Hi, Fortunately my bike was under warranty and the dealer did the repair. He replaced the motor, he didn't mention doing a software update.

Hi , yes the issue was resolved with replacement motor , luckily I got it done under warranty. The explanation I got was the motor wasn't recognising the battery, I assume a software problem . I do wonder if I caused the problem with derestricting the motor without using a proper chip .

latest update from the bike shop . They did various checks , couldn't find the problem . Eventually emailed Haibike to discuss the issue. Haibike said the bike requires a new motor , which they are sending to the dealer for replacement. Not sure how long that will take, but I will post update...

Ok Thanks for your help

Thanks for your help I will do that . I've only had the bike 2 weeks , il take it back to the shop and own up to what I did . costly mistake I imagine .

Thanks for the quick reply , Is it possible I caused the problem by derestricting the bike . I removed the magnet and refitted it on the crank arm and repositioned the speed sensor on the frame , as seen on youtube.

Hi guys , I have the Haibike hard seven 6 with same problem as described above. I Would be interested to know if you solved the problem and what parts did you have to replace . Thanks J

Hi , thanks for excepting me into your forum . Im sure I will gain some good information and tips from all the knowledgeable members on the site.