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18 years of riding, 4 bikes & numerous rear cassette's/ chains I've never had anything except grass in-between the cogs. It's got to be down to the grit finish on some of the cycle paths & footpaths. The mud and puddles are better surface for bikes.

Out today, 15 miles from home the chain started jumping when on the 14 tooth cog. Nothing visible except the usual crud stuck to the cassette. Full clean-up and inspection once home, found these stuck either side of the cog.

I went back to the dealer for more discussions on the "broken release mechanism", this time a positive response. As a good will gesture we will replace it F.O.C. The part has now been fitted & everything is spot on.

That's the sort of response I would expect from a dealer. I'm about 15 miles away from Winstanleys Bikes, it's one dealer I have never visited. The repair I made is working fine plus I made a copy just in case. Just disappointed in the lack of support provided by the dealership.

Considered going down that route, but I do like the bike. Also used my credit card for part payment to give me some wriggle room if needed for any major issue. Would definitely like the release mechanism replaced as a matter of principle. As it's unknown as to how the damage happen would be...

Nukeproof reply: "All issues with warranty will need to go through your dealer who should work with the distributor in order to have any issues resolved for you" Shimano suggested to try another dealer, they might be more sympathetic. How does this help? Dealer not interested. Bike sold...

Same problem with my Nukeproof. 10 days old, first attempt to remove the battery, turned the bolt clockwise and it just goes round and round. Dealer's response, "its broke". We will replace it at a charge of £70 but will fit it for free. Just posted complaint to the manufacturer see how that...