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  1. Gills

    Reign E+ 2022

    I am happy with my battery performance. Bike is +1 with 625wh. Riding weight is a bit over 100kg I’ve ridden around 500km, almost all of it on the same mixed fire road / single track and Mtb park (as it’s only 5 min ride to the nearest fire road acess) it varies a bit but on average my rides...
  2. Gills

    Reign E+ 2022

    I weigh about the same as you. Have riden the bike Most days since I got it a couple of weeks ago. The range is good for my riding. Yesterday i used around 60% of my 625wh battery. I rode 22km and 820m vertical, using the auto mode for 70% of the ride, mainly on the steep uphill stuff...
  3. Gills

    Giant App Issues

    Reign 2022 Further to mummyb0t and goroncy We have all experienced issues immediately after a software update via the app. Background I took the bike for a brief ride the day I got it - no issues and it worked perfectly in all modes. The following day I used the app to load the latest S/W and...
  4. Gills

    Reign E+ 2022

    Hi guys, The lbs tried multiple things without success. I suggested that they remove and reinstall the firmware, but they did not have and were not given access to the software tools necessary. I am riding now but the only way they could get me going was to disconnect the controller in the top...
  5. Gills

    Reign E+ 2022

    Hi all, I have had my E+1 out for a couple of rides. Yesterday was the longest at 24km and 800m The ride was around my local tracks... a combination of smooth bike park runs, technical tracks full of switchbacks, roots, and steps + a fast and rocky fire road downhill. Thought I would share my...
  6. Gills

    Reign E+ 2022

    They should be able to tell you when it is due. I bought mine from Cycle Science in the Hutt and they had the expected week it was due in the country (week 47) available for them to look up. Then add another week or two for national delivery and assembly. The NZ Giant warehouse is in Upper Hutt...
  7. Gills

    Reign E+ 2022

    I have a (fairly useless) update on my bike which has the same issue. As my bike is one of the first in the country no one has a clue how to fix it. I suggested they restore it to factory settings, but they don’t have the software tools and Giant won’t give them access to do any significant...
  8. Gills

    Hi All, Andy from Wellington NZ.

    Id love to get down your way, the adventure park looks epic. I have been riding for around 5 years and haven’t even been to Rotorua :oops: self shuttling on the my first EMTB is definitely going to motivate me to do more
  9. Gills

    Hi All, Andy from Wellington NZ.

    Thanks, I will definitely post a few pics when I finally get out for a ride. I mostly ride at my local park as access is only a 10 minute bike ride from my house Wainuiomata Trail Park (WTP) on Trailforks https://www.trailforks.com/region/wainuiomata-trail-park-wtp
  10. Gills

    Hi All, Andy from Wellington NZ.

    Thanks for posting this, it’s a beast of a bike and a big (and welcome) change change from my Giant Anthem
  11. Gills

    Hi All, Andy from Wellington NZ.

    I have been very excitedly waiting for my first emtb for a few months. It is Giant Reign E+1 2022 which arrived a couple of days ago, it's back with the lbs and going through a few teething issues at the moment but I cant wait to hit the trails when sorted.
  12. Gills

    Reign E+ 2022

    Same symptoms as you I think. Turn the bike on - showed full battery and Green light or alternately all 5 power lights. After around 30 seconds the power would go off. Could not change power settings / go into walk mode or basically do anything - but the bike was powered and could be ridden...
  13. Gills

    Reign E+ 2022

    Hi, great to hear your bike fixed itself! Exactly the same thing happened to me, my first ebike and about to go on my first ride on Sunday when I updated the SW. Not exactly happy after waiting several months, hopefully it gets sorted just as easily. I have taken it back to the lbs and waiting...
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