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From my LBS...

Yes, it does.

I purchased the TCD (Turbo Connect Display). No idea of it is mark 1 or 2, but I suspect 2 since it's the same as what is on the Specialized website. Having now used it I would NOT recommend it to others unless you simply want real-time information display on the cockpit. You really need a...

Excellent point! Yes you'd need a collapsible battery in the down tube for a second "shorty" battery to work. :oops:

I imagine Specialized have thought of this. Two ideas: 1) Design a battery that separates into 2 pieces of approximately equal length. This is to reduce it's total length for easier packing/storage. This would allow you to easily carry a spare in your backpack. 2) Make a 1/2 or 3/4 length...

I suggest getting a dropper post. It makes a world of difference. I would not ride a bike without one for the exact reason you posted. Without one I feel like on any descent I could go over the bars. For sure, technique can compensate for this, but the simplest solution I found was to put a...

This came from my spare battery that was installed after the bike was manufactured/delivered by Specialized.

I had the bike upside down and I was pulling out the battery and this part (which appears to be a rubber washer) came out with it. I placed it next to the battery locking bolt for size comparison.

I have the Thule EasyFold XT 2 Thule EasyFold XT 2 and it works great! My bike is a large.

I feel max assist also up to that speed (~18mph) and then it tapers off. Just above and below 20mph I can feel it on/off. I believe the rationale is that if it gave max power all the way to 20mph you would overshoot. I would test just above/below 20mph at a steady pace to see if you feel the...

It would be great to get a detailed description direct from Specialized of how this value is computed. Did support reply to your email?

It is the same version that it was before the update, I think 0.6.1.0? (don't have the bike handy to check it). The problem is that the Turbo Studio software checks the version# and if the bike has the current version the firmware update button is greyed out. So, they had to check a separate box...

PROBLEM RESOLVED! My LBS spoke to Specialized who suggested doing a "force update motor firmware" via the Turbo Studio software. Because this had not been done prior to delivery my bike was running the EU speed limited firmware. The bike now will provide assistance up to 20mph. The acceleration...

I visited the LBS where I purchased my bike and he confirmed the assist cuts off around 16-17mph but thought that this may be just where it ramps down but it's still present up to 20mph. It doesn't feel that way to me but there does seem to be a way to know for sure. Thinking I might be able to...

Just last night I ran my battery down at the conclusion of a ride. What I found was that the assistance was significantly reduced once I got below 9%. I have a 2019. I was not using Smart Control and so I think it just gives you a tiny amount of assistance to ensure the battery doesn't discharge...

My bike computer records fewer miles, but it is using the same Levo speed sensor as the TCD/Mission Control. On a recent ride the difference was .3 miles over 9 miles. It just doesn't make any sense to me that they would be different at all. There are a few possibilities: 1. My bike computer...

I picked up my Levo 2 weeks ago (Jan 11), ordered it Nov 23. My LBS said the first shipment to the US was airfreight and the shipments after that have been via boat, hence my ~8 week wait. I suspect production just cannot keep up with demand. Mine was delivered with the foam insert but not the...

My bike computer (Bryton Rider 330) which is paired to the LEVO wheel sensor records a different distance than what I see in mission control. Also, the speed it displays isn't in sync with the TCD when viewing them side by side and I have seen the speed display on my Rider 330 show "---" as if...

Interesting. I was going to make a separate post about the fact that my bike computer (Bryton Rider 330) which is paired to the LEVO wheel sensor records a different distance than what I see in mission control and the speed it displays isn't in sync with the TCD. Sometimes it even drops out all...

I did some testing today on some flat and uphill trail sections and found my motor cuts out at 16MPH when it should be 20MPH. Anyone else experienced this? I pedaled slightly above and below this speed and could feel the assistance toggle on/off. I have contacted my LBS and they are going to...