Hi Carl, thanks for coming back to me. I've passed your details on to the team to get an update. Hopefully, you hear back from someone soon. We are super busy at the moment with production - apologies you've not heard sooner. It is pretty much all hands on deck at the moment!
Hey, it's Chris from Pole Bicycles. I just noticed your forum post about not getting a response from us (Pole) recently. Can you fire me over your email address and I'll look into this for you.
Hi @King Liu - I'm really sorry to hear this. Are you in contact with us directly? If you can let me know your name and Order Number I can look into this for you. Chris
A little ahead of when we said but here it is!! - Voima E-Bike CNC'd Aluminium superbikes - Pole Bicycles
We still have your email to reply to - I've not forgotten (y)
I've just this minute replied to your comment on the forum before I saw you'd messaged here! If you're able, pop all of these over to the [email protected] email and a colleague will get onto answering these for you. Let me know when you've sent it so that I can personally check the inbox...
No worries - I've checked all inboxes, spam folders, and deleted emails but I can't seem to find any emails from you? Very strange...
If you're able, please fire over your questions to [email protected] and we'll get right onto answering you!
Hi Motoxfreak, Chris for Pole Bicycles here! You thought right and I did see your post - apologies that you've not heard from anyone yet. Can you send me a PM with your email please so I can check out if we received by of your emails? We have recently changed over our systems on the service help...