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I had the same issue with the lower bearing in the end of last year. Acros support insisted on replacing the whole cup assembly as the block couldn't be removed, they also said the the bearing is pressed in such a way, that knocking it out would leave part of it in the cup permanently. CRC...

Hi, Approaching winter, wondering how to store the bike during the colder months to protect the battery from losing its capacity. The manual for the battery suggests that it should be stored between 10 to 20 degrees, which is essentially at the room temperature. At the same time same manual...

Glad that it helped. BTW, is that Peaslake car park? My photos were taken there.

I improved my 599 setup with ratchet straps and eye bolts. The hold is so strong, that there is no sound from the bike/rack when the car goes side to side (it used to creak even with 15kg bikes). You just forget that it's there. I used to pull out the battery, no longer have to do it. Eyebolts...

Wouldn't securing with straps help (until Thule updates their models)? MX bikes are held vertically with straps:

Looks like it's finally fixed. Got a call from the mechanic today. The bike was inspected by an engineer from Shimano. Problem was the magnet (mounted on disc rotor). Shimano guy said it wasn't their native one. Looks like Vitus used something custom. They moved it closer to the sensor putting...

Took the bike to Balfe's Bikes workshop a couple of weeks ago. Still there - they've been waiting for the Shimano diagnostics tool. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. CRC after some chasing confirmed that was the right course of...

Thanks for the response. Checked under the cover, unplugged/plugged - didn't help unfortunately. I will try to take it to one of Shimano's official service shops. Dealing witch ChainReactionCycles support looks to be a very big pain. I really don't want to send it back after all the wait.

Hi All, Got Vitus E-Sommet VRS for my wife, arrived new few days ago. Awesome bike, but there is an issue with Shimano Steps system. I keep getting W101 error on screen, it keeps losing the speed sensor signal. This cuts out the assist. For a minute it works fine, then stops, then might come...