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    Trek battery falling out.

    I do not believe it is a contractual obligation until one month or XXX Km. I believe its the LBS showing good faith standing behind their product AND customer. How many times have we bought something only later to find a flaw or lose fitting missed by the manufacture.
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    Trek battery falling out.

    Brought Trek bike to "Cycle Therapy" in Duncan B.C. They said 'This is unfortunate.' Told me they would fix the battery latch, check the battery for damage, order a new cover plate and service the Trek due to my inconvience. All on warranty! I could not be more satisfied! Thanks everyone...
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    Trek battery falling out.

    Thx Darren! I now can go to the bike shop as an informed customer with the Trek Retailer Bulletin in hand
  4. S

    Trek battery falling out.

    On the 3rd ride of my new Trek Allant 7 ebike (with under 100km) the battery fell out. Ride duration was just under 2 hours; 1 1/2 hrs bouncing on trails with 10 minutes of side walk riding at the begining and end of the ride. During the last 5 minutes of the ride the battery fell out on the...
  5. S

    NEW ebike owner.

    I just bought my first ebike. I recommend you try as many bikes as you can in the terrain you are going to ride on. EBR is a good review source to start organizing your preferences. Don't forget a simple handle bar, seat or piston seat post change can turn an OK bike into THE ebike.
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