Finally heard from the LBS and picked up the bike. Motor is 200727. No noticeable difference in ride or power on test ride. Will hit some trails tomorrow to really check it. LBS on the phone said it took An hour 45mins to put in the new motor. When I picked it up the receipt claimed 9 hours of...
It looks like @Specialized Rider Care doesnt respond here any more. Has anyone had any luck with contacting them through the contact form on their website?
Just spoke with the LBS, they got the motor in last week but now the service manager left the shop and they can’t tell me when they might fix. Almost a month in the shop and not clear what I’m waiting on and less clarity of when it’ll be done. This is normally a very reputable shop.
Timeline...
Finally heard back from the shop and as expected it took a week just for them to run a diagnostic they showed a bad motor. Now it’s wait on a claim approval and then wait on a new motor. Really disappointed that the lbs wasted a week on this. I really hope motor failure isn’t as common as it...
It’s startling the language used, especially when declaring ebikes as an attack on the ‘purity’ of MTB. The suggestion that an ebike is able to get to 20mph in 4 pedal strokes is laughable.
I’m relatively new to MTB coming from the BMX world. Been having a blast riding the ebike and it’s made all aspects of the sport fun.
Sadly though I live in New England where the local NEMBA seem made up of uninformed thinking when it comes to ebikes and they put out this statement last year...
Got a 2020 TL Comp just in June. Barely 200 miles on the bike. Have been riding it daily with no issues.
Yesterday motor failed and got classic belt slipping sound. Took it to my LBS where I purchased and have to wait 5 days just for them to run a diagnostic. They don't seem well versed in...