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First ride since the update & all is as it should be. I noted some saying here that there is likely to be some compensation from Bosch/Trek but only thru LBS? I didn’t want to wait till I was next at my LBS but will be checking with them when I take my bike in for a service next week. I can...

Hi - I received notification on my app last night & applied the update last night. Going for a ride tmrw so will see if this has fixed the problem. I’m in New Zealand if that matters.

Hi - I noticed my last three rides were double the distance they should have been and found this thread when trying to find out what was going on. I just called Trek NZ and they indicated that Bosch have said there is a patch coming so I imagine a bunch of software geeks frantically coding away...

Hi - Would anyone know if you can purchase one of the smaller capacity Bosch Powertubes as a spare assuming there is some kind of adapter that would allow it to fit in the downtube? Thanks

Update: I have my bike back from Specialized NZ repaired! It seems that they have now added a belt replacement kit to their service menu and this was what was replaced. A great outcome at $NZ500 rather than $NZ2.5k so am very happy with this. Thanks for all the different advice and I was...

Thanks for the advice. I didn’t get any loud noises or bang - one minute I was getting assistance, the next the motor just whirred & no forward momentum. Waiting on Specialized at the moment but the plan is the open up the motor & see if I can see what the problem is before deciding what to do next.

Have emailed them also & debating what I will do once I get the options from Specialized. Thinking it is still more cost effective to get them to repair or replace rather than a new motor even sending from NZ.

That was the quoted price - will see what my dealer comes back with. Might be worth sourcing a motor myself - do the UK versions come with only the 25km limit? We can do 32km here. Interesting you think 4300kms is a lot - the motors are supposed to do many more kms than that I thought?

Thanks - I know about this but it still means forking out $2k after the discount! Will see what Performance Line Bearings have to say. Frustrating to have to pay for what could be a repairable issue ?.

Thanks for the response - I have an email in with Performance Line Bearings to see what they recommend. Totally understand warranty & more than prepared to pay for a repair but replacement? Audi doesn’t replace the motor when something goes wrong they have service agents who fix the problem. I...

Hi I have a 2018 Turbo Levo FSR Comp that I bought secondhand in June 2019. The original owner purchased this through a Levo dealership and I have the sales receipt which shows he bought my bike and one for his wife on the 25/1/2018. I was riding the bike home two days ago and the motor...

Heh...no I probably should have said home of mt biking in NZ. We have a massive forest of amazing trails to suit all levels.

Hi - new member - hv two Specialized Turbo Levo’s - one for me & one for my partner. Am lucky enough to live in Rotorua, New Zealand - home of mt biking ?‍♀️.