Very poor customer support as a whole. I contacted them twice about their lousy cadence and power measuring. They even did not find it useful to answer. And that hurts when you spend that much money on a bike.
It might be a problem, but - honestly - it is TQ's problem. They just have to address it! They are responsible for the people they work with. In the end it is TQ who has to deliver if they ambition a happy customer base.
I did just the same on my Scott Lumen 900 where I traded in the the non transmission GX for the XX group. I am delighted, but just like you I couldn't say if the price upgrade is really worth it.
I have a brand-new Scott Lumen 900 2023 that I equipped immediately with the XX transmission. Tapping multiple times or having the shifter pressed and passing to multiple cogs (2, 3 or infinite) is something you set up in the Sram AXS app.
I wrote to TQ and told them that being 100% dealer dependency for software updates is not done in 2024. If we all write to them, chance is they will react eventually!!
Hello all!
I just ordered my Lumen e-900 that comes with a GX hanger system, and I would like to upgrade it to a XX transmission T system. Help me!
I have been told that no aftermarket Sram cranks fit the TQ motor and that I should stick with the original FSA ones (and that only the 36...