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I have a Levo Carbon Expert and it has recently developed a clicking/creaking from the headset area. Is it an easy fix to regrease headset and do I need any special tools? What type of grease should I use?

I’m looking to replace pivot bearings on my Turbo Levo and the Wife’s Orbea Rise Hydro and wondered whether there was a generic tool I could buy to cover both bikes? Never done this before and don’t want to buy incorrect tools. Any advice gratefully received.

I’m nearing the end of my 4 year motor warranty on my 2020 Levo Carbon Expert and have noticed that there is a little grinding when I turn the cranks backwards. It turns Freely but there is just a hint of resistance. I understand that Specialised won’t replace the motor unless it has stopped...

Replaced my TCU battery on Levo 2020 Expert at the weekend and first ride out with Garmin 1030 and it's recorded my ride as 17.5 miles when it should have been 12 miles! If the battery has been flat for a while, will it reset anything to defaults? Haven't had chance to connect Specialized...

My Wife has had the Rise H15 since January and not ridden that much due to being fair weather cyclists yet the Rise has developed an annoying creak and can't seem to pinpoint exactly whats causing it. It sounds like the suspension linkages but surely, they shouldn't need attention after so few...

Had some issues with my Turbo Levo recently where it intermittently wouldn't turn on and the third from bottom LED was flashing when I plugged in the charger. Called Specialised Concept Store and they said it was the battery that was faulty, so I took it in for diagnostics. They told me that...

Just plugged in the Rise to charge it and nothing. The light on the charger flashes blue very quickly and goes out. Been working fine up to now, anyone got any ideas. The bike turns on and works fine, just won’t charge.

I’ve just installed the SRAM GX AXS upgrade kit on my 2020 Levo, as was having shifting issues which I could not seem to solve. Early thoughts are that it seems great. Shifting is quiet and I haven’t needed to fine tune anything, just set the B screw and limit screws and seems to work...

I’m a bit confused (doesn’t take much😀). I want to change my Nukeproof Horizon V2 from SRAM XD driver to be able to use the SRAM Eagle NX cassette but not sure whether it’s the Shimano HG or Microspline. I think it’s the Shimano HG I need but would be grateful of any advice

Was about to start a ride at the weekend and my Garmin showed an error but cant remember the exact code. As soon as the error showed on the Garmin, the TCU, flashed red and blue lights. Again, I didn’t pay too much attention to which LEDs were flashing but from memory they were close together...

I contacted Hope to ask which brackets I needed to fit the Hope Tech 4 V4 brakes to my Levo 2020 medium and they sent the following reply… The Fox 36 fork is PM 180 so to run the 220 rotor you will need mount M. Part code; HBMM. We'd need to know the PM size of the Frame to advise on the rear...

I bought a set of discounted Nukeproof Horizon V2 wheels for my Turbo Levo Expert Carbon 2020 to use as a spare set with winter tyres and have bought some Hope floating rotors but when I fit the wheels, the rotor rivets catch on the calliper bracket. I still have the SRAM code R brakes fitted...

The Wife is on the verge of buying a Rise H15 at a good price but I'm needing reassurance about Orbea reliability and warranty. Those of you who own an Orbea bike, can you list any issues you may have had and how quickly they were resolved please

I’ve managed to find an Orbea Rise H15 with upgraded brakes at a UK dealer at a discounted price. I’m a little nervous though, after seeing that all the Orbea bikes they stocked were on sale. I asked them why the bikes were on sale and they said they were cutting ties with them. I asked why...

My Wife currently rides a Giant Liv Intrigue E+2 2019 and is looking at a new lighter weight bike. The Yamaha motor on the Liv is an 80nm motor and has five levels of assist. She never really uses anything above level 3. I realise that she will have to test ride the Orbea before making a...

My Wife is looking to change her EMTB for an Orbea Rise and we obviously have to sell her current bike, a Giant Liv Intrigue E+2 2019. It's done about 1500 miles and in full working order except the charging point on the frame has stopped working, so the battery has to be taken out to charge...

I'm looking at upgrading my Turbo Levo Expert Carbon 2020 29" wheels and would love some recommendations. I haven't got a fortune to spend but probably no more than £400. I intend to use the stock wheels for road, towpath and farm track stuff and use the new wheels for XC, Bike Park, Muddy...

Not really up on bike tech/jargon but where would I find a complete spec of my Turbo Levo Expert Carbon. I’ve checked all the literature that came with the bike but it’s all just generic stuff. I purchased in Oct 2020 and it came with the extended 4 year warranty, according to Specialised...

I bought a set of tyres for my Turbo Levo... Michelin E Wild front and thought I was purchasing the same tyre for rear but when I received them, I noticed that the rear was a Wild Enduro (teach me to order after a few beers)! It states that it is eBike ready, so I'm guessing it's fine to use...

Every time I start a ride I have to reset my Eco, Trail and Turbo assistance levels in mission control app. I have saved a custom setting but when I set off on my ride, the settings change mid ride. It’s becoming a real pain in the arse. Anyone else have this issue?