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I have a bike which I’m moving to a EP8 from E8000. With the gen 1 system you could use EW-EN100 to link to a Garmin and eschew the display. I can’t find any information as to if this is possible with gen 2 systems?

So I have a 2018 BMC Alpenchallenge AMP with Shimano E8000 steps system. I have 3 batteries, one of the smaller BT-E8010 and two BT-E8106. For some reason only one of the BT-E8106 630Wh batteries will fire up the system when installed to the bike. All three have green LEDs when charged and off...

Hi there My 2019 Levo has had a hard life. I’m on motor 3 with a performance bearing upgrade. I’ve had the bike in bits several times and do all my own mechanic work. It’s all fairly straight forward… I’ve recently stripped the paint and refinished it which is a job I don’t wish to repeat! The...

My 2019 Levo expert warranty has just expired, so naturally I’ve just had a battery failure (third green LED flashing when charging, bike completely unresponsive), so I’m guessing I will need to purchase a new battery. The battery was replaced under warranty over two years ago, but has failed...

As title! Spare E8000 battery required - please get in touch

My Levo is in for repair Dealer hooked it up to Turbo Studio and was suggested new motor and motor to TCU cable Fitted On test ride - fault still remains - no power after a few yards and TCU top bar is red, third bar down is blue. I suspect TCU is at fault due to water ingress (known common...

Hi there I’m trying to trouble shoot some intermittent drive problems I’ve experienced and I’m getting a speed sensor failure message on my Garmin. Can anyone tell me if the SM-DUE11 speed sensor should show up in the list of components when I connect the app through my EW-EN100? Mine presently...

Hi there peeps Can anyone help, I’m having trouble charging my battery. I plug in the charger and connect to the battery, the led on the charger comes on amber and the battery leds illuminate to their current level of charge, but then very quickly they all go out and nothing happens. Any...

Hi there This one is infuriating me! I cannot get rider power from my Levo (TCU 3.026) to show on my Garmin 1030. When I pair the bike to my garmin, I see the bike sensor '57138', which I can pair. This then allows speed, cadence and 'power'. However the power that is reported is battery power...