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@Big Ted Did their support here in the forums ever contacted/helped you?

Can you bring them here, let them tell their stories?

Good for you! A little hope...

Nope, it's their real website and their bank account in the netherlands is also real and makes sense.

I have to wait until my bank has finished the investigation where the money went. After that i confront them with the proof. If that doesn't help i'll press every damn red button and go nuclear.

I guess you got me wrong there. That's not what i meant, could be translation error. I have also good experiences with DJI (as the background of Amflow). So i simply trusted them to run a clean business without shady practices.

When i switched to a local dealer i was in good faith that canceling the order would lead to a proper refund. Also, the bike is marketed everywhere as a very good product (which it is). How should i think/know at the beginning, that Amflow is a shady company? Especially with it's background (DJI...

Thanks and i hope this matter gets more attention.

I'm so grateful for this thread. Because i'm in a similar situation. I ordered an Amflow PX carbon pro on their website (Europe) and paid directly to the given bank account at HSBC Netherlands. 9.999,- EUR paid on 11th of May, a month ago. A week later my order was still showing "waiting for...

Because a standard bank transfer between within the EU shouldn't include any kind of hassle in the first place? Update on the situation, i asked their support to check the books for a second time. Still nothing. And also not much information on top. Amflow doesn't even seem to be the direct...

My direct ordering process is actually taking a bad turn. I made the SEPA bank transfer to that bank account in the Netherlands and my money doesn't get registered and is in limbo somewhere unknown. Paid over one week and a half ago... This obviously doesn't feel good.