Rail (625Wh) Trek rail 7 help

Paul C

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Dec 28, 2020
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Location
west susssex
Hi I got my son and my bikes out. To take away at weekend
Charged them up mine ok
Took his off charge. And display clouded over and wouldn't turn on it was getting colder.
Done a load of searches can't find anything.
Could it be purion ? We have replaced batteries. We can't work out how to restart main battery.
I assume/ hope purion is straight swap is it ?
Any kind words of wisdom welcome many thanks Paul.

I went and bought new purion today. Fitted no luck 🤦🏻 any ideas ? I've cleaned motor connections with contact cleaner. And battery connexions. Any ideas I can try at home? Failing that where in west Sussex best place to take for speedy repair please thanks
 
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Could try ebike-centre near Chichester (our local Trek LBS - techs know what they're doing).

ebike-centre.co.uk
 
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