I like having a cover I can put on if conditions are nasty. After I got my Canyon, I upgraded my rear rack from a Yakima Swingaway rack to a 1Up Super Duty with RakAttach. This setup also allowed me to fit a cover so I purchased a "Team Obsidian" size XL cover that's big enough to cover two...
I saw this clip on YouTube last night. Francis from E-MTB Review says Canyon is now offering *additional* compensation for those who didn't receive their batteries by March.
At 12'42", he talks about this.
I've been riding regularly since finally receiving my replacement battery in July. After returning home from a short riding trip last month I hadn't touched the bike for a bit so yesterday went out to do a bit of maintenance. I had put the charger on a few days before and thought the battery was...
After months of waiting, 255 days to be exact, my battery arrived today! I got the email from Canyon on July 10 saying "Your order is on its way". I felt like I was beholden to Canyon (and FedEx) right up until delivery since you have to be home to sign for it. FedEx promised it yesterday and I...
Another missed deadline by Canyon. :mad: After the last communication in March from Canyon promising my battery would arrive in June, once again Canyon has dropped the ball and failed to deliver. The entire battery recall debacle has been frustrating to say the least. What makes it even worse is...
Since we are well into June, when Canton said I'd receive my new battery, I called Canyon last week for an update.
Their reply:
"Battery Delivery Update - June, meaning that you can expect to take delivery of your new battery sometime in June (this month). Once the battery is closer to it's...
I'm also waiting for my Canyon replacement battery. I assume you meant April 25 above, but even so! 6 months and counting with the last communication from Canyon saying expect an update in JUNE!!
From canyon: "Your earliest possible delivery is currently scheduled for June".
Take a look at these two screenshots from Trailforks.com below. The different results are from changing the "Activity Type" from mountain biking to E-biking in Trailforks settings. I've heard that riders are likely to call you out for riding your EMTB around here, but haven't ridden there since...
I've made my own posts about this whole nightmare and I've been frustrated with Canyon, more and more as this has gone on so long. Initially when I received the notification from Canyon, I thought I'd just continue riding my bike until the new battery arrived. After all, I'd literally just...
Based on above comments it sound like those of us actually waiting for the 900 watt battery are pushed even further back. Sigh. What a clusterf**k!! :mad: Here's my version of Canyon's email below:
We’re reaching out with an update on your battery order. Your earliest possible delivery is...
I'm waiting for my replacement Canyon EMTB battery because of the current recall; it's now over 4 months and counting and I'm anxious and frustrated. I'm also trying to keep up with any info, not much of which is coming from Canyon!
As part of my attempt to stay informed, I've been following...
I occasionally watch the EMTB Review YouTube channel, run by Francis Cebedo, and I watched the most recent video last night. The episode was a bike industry news update and I tuned in to see if there was anything about Canyon. Sure enough, there was! He mentioned that though replacement...
Here's something I put together after a short getaway earlier this month. The riding itself is pretty tame but I really enjoy the scenery at this location, which provided a good backdrop for the photography. The bike cam is a (very old) Contour HD that I've had for years, the stills are mostly...