Recent content by Toneee

Podz which app do you use? I was trying to get mine connected to the ride control app and it just says the bike isn’t supported even though it can see it. Spoke to Giant about it and they said anything other than late 2018 onwards can’t use the app anymore :( also asked them if I upgrade the...

I received an official notice from Giant that the RideControl app does not and will not support any bike from before 2019. From my point of view this is bad, that a bike that is less than 3 years old looses functionality or upgrades. even though the technology RideControl Evo) is pretty much...

Also found the old version of the ride control app from 2018 "This app is no longer operational. To provide you with a better experience we have developed a brand new RideControl app which is available for download" Well bugger...old app doesn't work, new app doesn't work.

To answer my own question, I just came across this useful bit of information on the Giant Site (DE) "The app is compatible with all GIANT and Liv e-bikes from the 2019 model year." Which leads me to the next question, what's the point in it being Bluetooth compatible etc if I can't connect...

Hi All, Ive just tried to connect the RideControl App to my Full E+1 Pro but I get an error saying "Unfortunately you Giant E-bike is not compatible with App" Ive read a few things and seem to remember I was able to connective app over a year ago? Is this due to the firmware that's installed...

Less than 500km I would say. I found the original part number of the cassette and found a closeup of the exact same one and the teeth are weird on that too so guess it’s as you said that it’s supposed to be like that :) Ill have to check the alignment + adjustments again from scratch tomorrow...

Hi All, I hope someone can help, I’ve been having a couple of issues toward the end of my last ride with the chain jumping when peddling in the highest (smallest gear). I decided to fix it today and got my bike out to see what the problem was, only to notice the teeth on the cassette were a bit...

Just wanted to say a quick hi from Germany :) I’m a Brit living over here and looking forward to getting out on my bike (Giant Full E+1 Pro) over the summer! (Once ive worked out a couple of problems with it) Edit: with the correct bike?