Recent content by Tmattice

Specialized rider care reached out to me after reading my original post. He had me send him screenshoots of the app and was able to see the history of the battery from manufacture date. Mine was determined to be bad, so he contacted my shop and a new one is on order. Great support, very...

I’m not referring to the charge level. I’m concerned about the battery health indicator that is at 90% after 2 charging cycles on a 3 day old bike.

Thanks for replies. App firmware is up to date. will try to reach out to specialized.

Hi all, I picked up my new ride and downloaded the app, which said my battery health was only 90%. took it back to the dealer after my first ride and they ran a battery test and said it's fine. does this sound right to you? I would have thought a new battery would be 100% healthy.