I'm in Nelson NZ and finally have mine. When I went out with it the first time, I got an error message on the screen so couldn't use it. It seems the bike with the range extender in place needs a software update before it works.
After more than a year (yes!) the range extender I ordered has finally arrived. I've managed without it so far and I'm wondering if I really need it. Does anyone have any experience, good or bad, to share about this? Does it perform as expected? Incidentally, I think it's pretty galling to have...
The shop replaced my screen under warranty and it's been fine since, although sometimes the lit-up bars look a little faint. The same thing has just happened to a friend whose bike is only a few months old. I think Trek need to front up and admit there's a problem with the display on these...
I've had my Fuel Exe 9.7 for a couple of months now. After about 5 weeks I took it in to the shop because the display wouldn't turn on unless it was plugged in to the charger. It would stay turned on for about 30 minutes but once it turned off, I was stuck. I live in NZ and have been waiting for...