Recent content by SwissChess

It‘s the only way for the 2022 model and it works, just mounted it.

That would mean an endless motor warranty with the motor failing number we have! I'm on M6 with, 14500 km

And no, I did not go to the LBS to update.

My 6th Motor xxxx-20020923-xxxx (1600km) on my Kenevo (13k km total) sounds like yours. So the five before were silent but broke around (1k to 2k km) Belt, Water. I lost confidence as my Kenevo (Motor) spends too much time at the LBS.

Receive Waring on an update notification yesterday! Saying it needs a dealer update ? Running on, Motor 8.1.0 Battery 0.4.4 Display 32.B.0 MC Android was update on 06th June V. 2.18 Anybody has Info a new FW version?

Agree, but you need a gooood LBS and LBS need to rethink there service since more bike company are selling online and the bike company’s will need to setup service lines contracts. As it is like with the cars it a different wold, as it was whe thy were mechanical parts only. Fixing ebikes is...

As my kenevo is again back at the LBS to get a new V-belt, I'm having time to dropping this line. - 6th Motor/Belt (started to count up on the motor in Strava) - Average, 2000KM on a Motor! - All Motor changes were done on warranty! - having still the additional 1,1/2 year to go on additional...

Disruptive Technologies-Business-Services Models! With the Pandemic, the shortage of bikes/parts, and the first only online business showed us, online is the way to go ....... as we all have too much time to be online, and I even don't take my kits in to the account :) they buy almost...

I'm on number 4 --- E01680-100200803-1-5155 and put 1770 km on as of today finger crossed it goes and goes!

Sounds like the Belt is broken. If SCS Ruislip is your LBS you need to drop it there, so they can do a Warranty claim. But if your lucky they have one spare motor.

Agree Here some info for the statistics from my side as I'm running Motor #4 and SRC told me that the last one it is a 2.2 in a 2.1 plastic Kenevo case. :-) Date Lade -zyklus S/N Hardware FW Km Motor Km Total August 2020 new Motor#3 E01680-100200622-2-5130 212010415012000 9648...

For a 4member family, i soon can open up a bike shop with all the tools I need! :-) Thanks for the youtoube link steve

Last winter I had some water/snow problems, but it would not turn on. Here my - putting the TUC in rice (work with an iPhone) - take off the motor case where the power connector is - use my wife hairdryer This worked one or two times. But at the end LBS had to replace the motor back to battery...

Just give them a smile :-)

Return it :)