Recent content by Rmh1

Hi Mike, Not that I know of, but pretty sure it doesn't.

Hi, Has anyone come across their bike turning on automatically when you put the battery in, and then it won't turn off, I have to leave it to shut itself down, or remove the battery again? The bike is a 2022 giant reign

Can't comment on older models, but these were all 2022 bikes.

Not lbs, was a fox suspension technician, but what would he know.

Wow, must be a sales person for giant. 😅😅🤣

Sorry misunderstood you. After replacing the rear shock twice, I was told that another design fault with the bike is that the bottom of the rear shock does not have any bearings, which is correct, and this doesn't allow any flexibility, which causes stress to other parts of the frame and rocker...

4 giant frames replaced by J E James in Rotherham over a 2 month period at the beginning of this year. All were either a trance, or reign ebikes and all done on warranty, plus all the others that I've read about on here, something is obviously wrong in the design of these bikes.

Maybe they know the real reason for the rocker arms cracking, like a twisted frame, but won't admit it?

Will the shop also replace the damaged shock for you?

That's exactly what happened to my shocks. Same side, same pattern, same size of damage.

Mine went within 8 months. They were just going to replace the rocker arm, but it had already destroyed 2 rear shocks and due to me kicking off big time insisting that the frame was twisted, replaced the lot.

My frame cracked on the rocker arm, giant blamed a collapsed bearing, but did replace the whole frame when I argued the point.

If it ain't broke, don't fix it.

I was in my lbs this weekend, where I bought my giant reign from and according to the mechanic, giant know about the last couple of updates causing issues with the motor and charging. Hopefully they get it sorted soon.

Keep clear of giant, I, and many others have had major problems with frames cracking and being twisted.