Hi, I’ve had the same experience. Widow maker heart attack (out the blue) At 48 after living to the full with HOCM my whole life and being a complete gym junkie. Bought a Specialized Levo and it’s changed my life. I can walk up a slight hill and be breathless but Not on the bike. Took it to the...
Update.... bike fitted with new hardware from front to back including pivot bolts, all this after specialized got involved. James @ specialized informed me every time any motors are removed Specilized recommend the hardware is changed for new as the old ones stretch, so anyone who’s had work...
Just got off the phone with the director Tim
He’s gone ahead and done the repair without go ahead I ask them not to touch the bike until I spoke to specialized. Other bolts and screws are damaged on the bike which I’ve had no chance to explain. Offers no compensation for all my time,fuel and...
You haven’t jumped the gun I’m just feeling a bit lost. Going to take Rob H’s advice on Monday and list everything and hear their response but have completely lost faith so very vary about letting them near it again. Your right, it should not have happened if you take your bike to a specialized...
Hi Rob,
Thanks I’ll keep updating each day.
They have loaned me a whyte e150 while my bike is being held hostage.
I don’t want them to work on the bike again I’ve lost faith do you think specialized will help?
Can anyone offer some advice?
I don’t know what to do!! Should I let them work on the bike? Can I get specialized involved?
Should the bike fitter have training certificates from specialized before they go near a bike?
This is also a safety issue?