Recent content by ohiomoto

No issues on my 23 9.7 other than a loose crank and a speed sensor wire getting snagged in the rear wheel. Those are quality control issues that could have been avoided. The display on my wife's 23 9.5 failed. This is concerning but not a deal breaker. We also have TQ-powered Scott Solace...

Try harder.

My wife and I ride Scott Solace Gravel eRide 20s. We love them. They roll well enough to log unassisted miles and we haven't had any issues (ironically, both EXes are down as I write this). The only thing that felt wrong about them was the lack of remotes for the TQ system. We fixed that by...

The crank arms? They are ISIS and you need an ISIS crankarm puller to remove them. Something like the Park Tool CCP-44 will work. If you need to remove the chainring, you need an ISIS BB tool like the Park BBT-22. You also need the blue shield to protect the lockring seal from the BB...

Yes, the bike was upside down when I took the picture.

I rinsed the mud off of the bike and the cable was definitely pinched. I left the wire as pictured and took it the shop. They extracted the cable and it was damaged. Trek is covering the speed sensor.

This happened to me yesterday. I lost assist and the "WRN 601 SPD SENS" message scrolled across the screen. A bit later I got assistance back for a few minutes before the error message popped up again. It appears the speed sensor cable is missing a zip tie and it is wedged between the...

This happened to my wife's bike. I removed the battery for the winter and the power button no longer works after reinstalling the battery. It's fine if I plug the charger in to "wake" the screen. The battery was removed from my bike for the winter without issue. Edit: The screen was...

My wife and I both got EXe's last year. Her bike is a 9.5 and mine is a 9.7. There is nothing wrong with the 9.5. It's completely functional but I think the 9.7 is a slightly better value (if you can afford it). The wheels and brakes are the biggest reasons. I've always ridden XT and XTR...

The creaking you described is probably from the front chainring.

Enduro mod??

What these riders are requesting isn't unreasonable. They aren't asking for more power or larger batteries. They want to achieve the bike's full potential with their diminished abilities. And maybe they did buy the bike that suits them. A more powerful bike with a larger battery might be...

Good luck. Fingers crossed you resolved your issues.

I'm not a professional mechanic, and I don't work for TQ or Trek do proceed with caution. I DO NOT recommend Loctite because I'm pretty sure these are greased from the factory. (At least mine was and every other crank bolt I've ever dealt with.) You could void warranties or cause damage to...

Yes.