the email I received from Giant.
“Hi Miguel,
Thanks for getting in touch.
Unfortunately, this known issue occurs as a result of Garmin's faulty implementation of the ANT+ PWR as well as the CTF standards in manipulating torque inputs from several eBike motor manufacturers, including Yamaha...
After some investigation and testing I ended up finding out that was the problem.
The problem is with the axle pacer the original is aluminum and the ones they sell to replace are steel.
Basically axle space starts to wear out and when tightening the axle screw with the indicated 15 nm, it...
Does anyone know why this is happening?
When you stop pedaling the chain doesn't stop, I've already cleaned and put grease on the cassette bearings and wheel hub and everything spins freely. Is there a problem with the crankshaft bearing?
Watch video Giant Reign E+1 2022 - share-me.video
In my Giant app this information does not appear, does anyone know why this is happening?
in the app this field appears but empty, as if it had not recorded data
I have been exchanging emails with garmin to try to solve this problem and they asked me to send a file in .fit format of a ride that I have recorded in garmin and in the Giant app, but I don't know how to download the file from Giant.
Does anyone know how to do this?
I'm Miguel, I live in Gaia, Portugal and love EMTB
I have a 2022 Giant Reign E+1 with an 800 battery.
I'm in this world of electrics since April 2002 and I love it, I've done 2400 km on my Reign and so far everything is perfect, except the power sensor communication with Garmin.
So far the...