Sucks! Don't know if you've been following the threads but it has happened to a lot of people. Remove it from the bike and send it to silverfish, they'll fix it under warranty
Tredz are terrible! i got my Kenevo from from them and a problem with my shock. took them 3 weeks to send it away and fix (took silverfish 1 day to fix)... i had the same rubbish ' we're waiting on the supplier to get back to them' and when i finally got my bike back it was all scratched up in...
The rubber guard is still attached if you look closely. Rear wheel was off that's why the chain looks slack. But you might be right, I'll see if the derailer need tension
Does anyone know/have a link to what brake pads are on the Kenevo comp? Need new ones and i'm not sure if the stock are organic or not. Also, can the rotor take metallic pads or would i need new rotors?