Recent content by lewcando

It took 9months for a replacement frame but it finally arrived! stoked to be back on this rig....love this bike

Looking good! who did you buy this through? and do you remember when you first took your bike in for a warranty claim. I'm in Nelson will be good to mention it to my LBS and get them to chase it up

Good to hear its covered. I've been waiting for my replacement frame since 4th Jan located in NZ. Hope you don't have to wait this long

haha wasnt even two weeks. 2 days. approx 10km on the bike then 7months in the shop

I was told 2 weeks for my replacement that was over a month ago. Its been over 7months altogether now I have been waiting. Would be great to see if anyone has theres yet

hey bro got my one from the black shop that starts with an E :) Gota say they have been really good lending me a bike in the meantime

sure thing...have been told it should be here this week

Hi guys, update from my LBS today about my cracked Reign here in NZ. New frame arriving in 2 weeks from Giant who have now rectified the issue which was the filler they use to smooth out the welded area which is cracking, not the weld itself. Will keep you updated when it arrives, hoping all...

Hi, Just scanning the web and came across this chat. Just giving my experience of my new Giant reign E+ 2022. Received start of January and taken back to my LBS less than a week later after only 2 short rides (10km max) as it has a good size crack in the same area as you are showing. The LBS...